READY TO HELP BUSINESSES GROW?

SocialWorks helps outdoor contractors, landscapers, turf installers, and outdoor living specialists grow through digital marketing. We need a Client Success Manager who wants to make a real impact by helping our clients succeed.
This isn’t construction or landscaping work - it’s all about client relationships and digital marketing.

THE ROLE

You’ll be the go-to person for 30-40 home service clients once you’re up to speed. Handle onboarding, coach clients on marketing, and keep their Facebook and Instagram campaigns running smoothly.
Your success depends on theirs - more like a partnership than just doing a job.
Home services experience is great but not required. If you get along with business owners and can talk their language, you’ll do well here.

WHAT YOU’LL DO

• Handle 30-40 client accounts once trained up
• Get new clients started and their campaigns live
• Weekly or bi-weekly check-ins with clients
• Answer client messages within 3 hours (WhatsApp mostly)
• Make complicated stuff simple for clients
• Fix problems fast
• Help with strategy and next steps
• Work with our media buyers and other team members
• Send performance updates through Loom videos or texts
• Find opportunities to grow accounts
• Get testimonials and referrals
• Keep track of how clients are doing