Customer Success Manager - SaaS Industry
at Dresden Partners
México, Zac., Mexico -
| Start Date | Expiry Date | Salary | Posted On | Experience | Skills | Telecommute | Sponsor Visa |
|---|---|---|---|---|---|---|---|
| Immediate | 01 May, 2025 | Not Specified | 02 Feb, 2025 | N/A | Key Metrics,Analytical Skills,English,Communication Skills,Hubspot,Communications | No | No |
Required Visa Status:
| Citizen | GC |
| US Citizen | Student Visa |
| H1B | CPT |
| OPT | H4 Spouse of H1B |
| GC Green Card |
Employment Type:
| Full Time | Part Time |
| Permanent | Independent - 1099 |
| Contract – W2 | C2H Independent |
| C2H W2 | Contract – Corp 2 Corp |
| Contract to Hire – Corp 2 Corp |
Description:
Dresden Partners specializes in connecting exceptional talent with leading global companies. We are dedicated to IT recruitment across Mexico, Latin America, and the United States.
We are currently seeking a Customer Success Manager - SaaS Industry
REQUIREMENTS:
- 4+ years of experience in Customer Success, Account Management, or similar SaaS industry roles.
- Proven track record of meeting and exceeding key metrics (e.g., retention, NPS, and upsell targets).
- Excellent interpersonal and communication skills, with the ability to build strong relationships with stakeholders at all levels.
- Strong analytical skills to interpret data, generate insights, and drive decisions.
- Experience working with CRM tools (e.g., Salesforce, HubSpot) and customer success platforms.
- Proactive problem-solving mindset and ability to thrive in a dynamic environment.
- Bachelor’s degree in Business, Communications, or a related field.
- Advanced level of English (C1) as all communication is conducted in English with global users.
Responsibilities:
Please refer the Job description for details
REQUIREMENT SUMMARY
Min:N/AMax:5.0 year(s)
Marketing/Advertising/Sales
Sales / BD
Sales
Graduate
Business communications or a related field
Proficient
1
México, Zac., Mexico
