ABOUT US:

We are Publitas! We’re a remote-first, fast-growing SaaS company helping brands turn static content into digital discovery experiences that drive results.
We’re not about busywork, hierarchy, or hand-holding. We hire sharp minds, trust them fully, and measure success by real results, not noise. If you thrive in autonomy, challenge, and high ownership, you’ll love it here.

THIS ROLE IS FOR YOU IF YOU…

• You have 3+ years of experience in customer success, account management or client-facing roles in a B2B SaaS environment.
• Speak and write fluently in Dutch and German – this is non-negotiable
• Are a proactive problem-solver with strong critical thinking and a customer-first mindset.
• Are comfortable using tools like HubSpot, Slack, Zoom, and CRM/CS platforms.
• Thrive in a fast-paced, fully remote culture and love working with international teams.
• Communicate clearly, diplomatically, and with empathy.

THIS ROLE IS NOT FOR YOU IF YOU…

• Need layers of process or someone to constantly tell you what to do
• Prefer “business as usual” over change
• Want a team where mediocre is okay
• Have never worked remotely and think async means “lonely”
• Are waiting for permission instead of taking initiative