Customer Success Manager ( SaaS / Remote / Dutch / German ) at Publitascom BV
1AC, , Netherlands -
Full Time


Start Date

Immediate

Expiry Date

03 Dec, 25

Salary

45.0

Posted On

03 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Marketing/Advertising/Sales

Description

ABOUT US:

We are Publitas! We’re a remote-first, fast-growing SaaS company helping brands turn static content into digital discovery experiences that drive results.
We’re not about busywork, hierarchy, or hand-holding. We hire sharp minds, trust them fully, and measure success by real results, not noise. If you thrive in autonomy, challenge, and high ownership, you’ll love it here.

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

THIS ROLE IS FOR YOU IF YOU…

  • You have 3+ years of experience in customer success, account management or client-facing roles in a B2B SaaS environment.
  • Speak and write fluently in Dutch and German – this is non-negotiable
  • Are a proactive problem-solver with strong critical thinking and a customer-first mindset.
  • Are comfortable using tools like HubSpot, Slack, Zoom, and CRM/CS platforms.
  • Thrive in a fast-paced, fully remote culture and love working with international teams.
  • Communicate clearly, diplomatically, and with empathy.

THIS ROLE IS NOT FOR YOU IF YOU…

  • Need layers of process or someone to constantly tell you what to do
  • Prefer “business as usual” over change
  • Want a team where mediocre is okay
  • Have never worked remotely and think async means “lonely”
  • Are waiting for permission instead of taking initiative
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