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Customer Success Manager & Social Media Specialist at PhoenixFire Media
Bethlehem, PA 18018, USA -
Full Time

Start Date

Immediate

Expiry Date

30 Nov, 25

Salary

13.0

Posted On

01 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Management Skills, Design Skills, Communication Skills, Client Accounts, Adobe Creative Suite, Godaddy, Canva

Industry

Marketing/Advertising/Sales

Description

SKILLS & QUALIFICATIONS

  • Strong interpersonal and communication skills; ability to lead client-facing meetings.
  • Experience in social media management and ad placement (Facebook/Instagram Ads certification preferred).
  • Basic graphic design skills (Canva, Adobe Creative Suite, or similar).
  • Web design and content management skills (WordPress, IDX, GoDaddy, or similar platforms).
  • Highly organized with the ability to manage multiple client accounts simultaneously.
  • Knowledge of the real estate industry and agent marketing tools is a strong plus.

How To Apply:

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Responsibilities

ABOUT THE ROLE

The Customer Success Manager & Social Media Specialist is the primary point of contact for HomeSpot Media’s marketing subscription clients. This role blends client relationship management with hands-on execution of digital marketing, social media, and print campaigns for real estate professionals. The position ensures agents receive maximum value from our Tier 1 and Tier 2 marketing services through monthly review meetings, tailored content strategies, and timely delivery of marketing assets.