WORKING MODEL: HYBRID | LANGUAGE: DUTCH AND ENGLISH

The role
We’re looking for a motivated and curious person to join our Customer Success team in Amsterdam. You don’t need years of experience - if you speak Dutch and English fluently, enjoy working with people, and are eager to learn about technology and customer relationships, we’ll teach you the rest.

What you’ll do

• Be the first point of contact for our customers - answering questions and helping them find the right solutions.
• Support the onboarding of new customers and make sure they know how to use our tools and services.
• Help prepare simple reports, presentations, and meeting notes for client calls.
• Work closely with our Sales and Service teams to make sure customers are happy and supported.
• Spot opportunities to improve the customer experience and share feedback with the team.

What we need to see from you

• Be the first point of contact for our customers - answering questions and helping them find the right solutions.
• Support the onboarding of new customers and make sure they know how to use our tools and services.
• Help prepare simple reports, presentations, and meeting notes for client calls.
• Work closely with our Sales and Service teams to make sure customers are happy and supported.
• Spot opportunities to improve the customer experience and share feedback with the team