SAP Business Transformation Management (BTM) enables organizations to continuously transform. Our platforms help to efficiently organize, plan, and manage IT landscapes and their Business Processes.
SAP BTM Australia is growing rapidly and seeking a Customer Success Partner Senior Advisor (f/m/d) with a demonstrated track record of successfully retaining and growing their customer base. This critical role will work closely with all levels within SAP BTM as well as key leaders at some of the biggest companies in the APAC region.
You will join our small but growing APAC team and have the opportunity to shape and influence our incredible growth story in APAC.The ideal candidate will have a passion for IT/Digital Technology and be both customer-oriented and collaborative by nature. Customer Success Managers should have exceptional analytical, consulting and advisory skills to support our customers in the best way possible as they are the first point of contact for their customer accounts in all aspects. You will take on full responsibility for customer accounts in different lifecycle stages – from adoption to expansion, and renewal.
Candidates should be willing and able to take on a wide range of daily responsibilities, from data-driven analysis and execution to change management projects.This role will work closely with other teams not only within the Customer Success organization but also have the opportunity to collaborate with the global sales, marketing, and product development teams.

Please refer the Job description for details