Customer Success Rep II at Solstice Advanced Materials

Hsinchu City, Taiwan, Taiwan -

Full Time

Start Date

Immediate

Expiry Date

13 May, 26

Salary

0.0

Posted On

12 Feb, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Success, Account Management, CRM Software, Customer Satisfaction, Relationship Building, Onboarding, Adoption, Upselling, Collaboration, Leadership, Mentoring, Proactive Mindset, Results-Oriented, Continuous Learning, Adaptability

Industry

Manufacturing

Description

As a Customer Success Rep II here at Solstice, you will be responsible for building and maintaining strong relationships with customers, ensuring their success and satisfaction with our products and services. You will act as the main point of contact for customers, addressing their inquiries, concerns, and escalations. Additionally, you will collaborate with cross-functional teams to drive customer onboarding, adoption, and upsell opportunities. In this role, you will impact customer satisfaction and retention, ultimately driving revenue growth. Your ability to identify upsell opportunities and provide valuable insights will also help shape the company's product and service offerings, leading to continuous improvement and innovation. About Solstice Advanced Materials Solstice Advanced Materials is a leading global specialty materials company that advances science for smarter outcomes. Solstice offers high-performance solutions that enable critical industries and applications, including refrigerants, semiconductor manufacturing, data center cooling, nuclear power, protective fibers, healthcare packaging and more. Solstice is recognized for developing next-generation materials through some of the industry's most renowned brands such as Solstice®, Genetron®, Aclar®, Spectra®, Fluka™, and Hydranal™. Partnering with over 3,000 customers across more than 120 countries and territories and supported by a robust portfolio of over 5,700 patents, Solstice’s approximately 4,000 employees worldwide drive innovation in materials science. For more information, visit Advanced Materials. Applicant Privacy Notice I consent to the collection, use, transfer, disclosure, and processing of my personal information in accordance with the Applicant Privacy Notice. I have read the Applicant Privacy Notice Applicant Privacy Notice I separately consent to the collection, use, transfer, disclosure, and processing of my sensitive personal information in accordance with the Applicant Privacy Notice. I have read the Applicant Privacy Notice Applicant Privacy Notice I separately consent to the transfer of my personal information to recipients located outside of mainland China in accordance with the Applicant Privacy Notice. I have read the Applicant Privacy Notice

Responsibilities

As a Customer Success Rep II, you will build and maintain strong relationships with customers while addressing their inquiries and concerns. You will also collaborate with cross-functional teams to drive customer onboarding, adoption, and upsell opportunities.