At trivago, everyday is an opportunity to connect millions of travelers around the world with the best hotel deals. By comparing prices from multiple booking sites, we’re simplifying the way people find their perfect getaway, making their travel experiences even more enjoyable. Our global brand sits in the vibrant city of Düsseldorf, Germany, where innovation and creativity thrive. Together with our international team of highly skilled and ambitious talents, we’re shaping the future of travel - to make it simpler and better.

WHAT YOU’LL NEED TO THRIVE:

• Native-level German proficiency with fluent English skills (our company language)
• 1-2 year’ proven experience in customer success, account management, or similar client-facing role
• Strong communication skills with the ability to build rapport quickly over the phone
• Experience with CRM systems and comfort with data-driven decision making (i.e. Salesforce, Aircall)
• Ability to work independently while following established processes and guidelines
• Proactive mindset with enthusiasm for seeking feedback and contributing team ideas

Please refer the Job description for details