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Customer Success Role at BuzzyBooth.com
, , Romania -
Full Time

Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Success, Communication, Problem Solving, Technical Support, Relationship Building, Onboarding, SaaS, Organization, Client Retention, Feedback Gathering, Upselling, Testimonials, Referrals, Support, Best Practices, Troubleshooting

Industry

Advertising Services

Description
About Us BuzzyBooth helps restaurants, dental offices, and other local businesses turn customers into brand advocates through our photo-booth-powered marketing automation platform. We’re looking for a Customer Success Manager who’s excited to help our clients succeed and grow with us. Role Overview As a Customer Success Manager, you’ll be the main point of contact for our clients. Your job is to ensure they’re not just happy—but thriving with BuzzyBooth. From onboarding new clients to troubleshooting questions and sharing best practices, you’ll play a key role in building long-term relationships and driving client retention. MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE and MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT. What You’ll Do Guide new clients through onboarding and setup. Provide ongoing support to ensure clients are using BuzzyBooth effectively. Build relationships with clients and proactively check in on their goals. Troubleshoot issues and coordinate with our technical team when needed. Share client feedback with our team to help improve the product. Identify upsell opportunities and help customers unlock more value. Gather testimonials and referrals. MUST HAVE PRIOR CUSTOMER SUCCESS EXPERIENCE MUST BE ABLE TO COMMUNICATE IN ENGLISH WITH LITTLE TO NO ACCENT. Strong communication skills—friendly, clear, and solution-oriented. Previous experience in customer success, account management, or support. Tech-savvy, comfortable with SaaS platforms and tools. Highly organized and able to manage multiple accounts at once. Someone who loves helping others succeed. Be part of a fast-growing startup making a real impact for local businesses. Work with a supportive, entrepreneurial team. Flexible work environment. Remote opportunity.
Responsibilities
As a Customer Success Manager, you will guide new clients through onboarding and provide ongoing support to ensure they are using BuzzyBooth effectively. You will build relationships with clients, troubleshoot issues, and identify upsell opportunities.