Customer Success & Sales Coordinator at Adaptive Teams
Ciudad de San José, Brussels-Capital, Costa Rica -
Full Time


Start Date

Immediate

Expiry Date

02 Feb, 26

Salary

0.0

Posted On

04 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Entrepreneurial Mindset, Native-Level English Fluency, Sales Experience, Customer Success, Appointment Setting, Communication Skills, Relationship-Building Skills, CRM Tools Familiarity, Organizational Skills, Enthusiasm, Curiosity

Industry

Outsourcing and Offshoring Consulting

Description
Bring your energy, charm, and curiosity — and turn every new lead into a loyal customer. If you love connecting with people, asking smart questions, and setting the tone for success, this is your stage. About the Company: This is a full-time role for a fast-growing partner organization in the entrepreneurial education space. The team empowers aspiring business owners to build and scale profitable ventures through expert guidance, proven systems, and a thriving community. Their mission is simple: help entrepreneurs create freedom, wealth, and impact through smart business growth. Location: LatAm - Fully Remote Your Mission: Day to Day Responsibilities Be the first friendly voice to engage new leads — call within minutes, not hours. Conduct warm qualification calls to understand prospects’ goals and guide them toward the right program. Keep detailed notes and pass key insights to the sales team. Build authentic relationships and follow up persistently until enrollment is complete. Master the company’s programs and success stories so you can inspire confidence in every conversation. Keep the energy high, the tone genuine, and the customer experience exceptional from first contact to final call. Your Toolbox: Skills to be Successful Entrepreneurial mindset and a passion for helping others grow their businesses. Native-level English fluency and availability during U.S. business hours. Experience in sales, customer success, or appointment setting. Strong communication and relationship-building skills — you love talking to people. Familiarity with CRM tools (bonus points if you’ve used Close or Active Campaign). Organized, enthusiastic, and curious — you dig into people’s stories and find creative ways to connect. Your Perks: What's in it for you Incentive-based compensation: This role offers a performance-driven pay structure combining a base salary with uncapped commissions — rewarding your ability to engage leads, build relationships, and drive successful enrollments. Training and development to help you master proven enrollment and follow-up strategies. A team culture built on positivity, curiosity, and drive. The satisfaction of knowing your work directly impacts the growth and success of real entrepreneurs. Remote role — flexibility to work from anywhere while aligning with U.S. hours. Why Adaptive Teams? At Adaptive Teams, we don’t just fill positions – we create pathways to success. Whether you’re a seasoned pro or just starting out, we’re here to help you grow, innovate, and make an impact. If you’re looking for exciting opportunities and, a team that’s as passionate as you are, this is the place to be. What to Expect from Our Application Process? Once you apply, you’ll receive an email guiding you through the next steps, including an assessment tailored to the role. Be sure to check your inbox (and your spam folder, just in case) for further instructions. We understand your time is valuable, so we strive to keep the assessment process under 45 minutes whenever possible, though some roles may require a slightly longer time investment. Once selected, you’ll have the chance to schedule your first interview with our team. We aim to make the process as smooth and transparent as possible, so you’ll always know where you stand.
Responsibilities
Engage new leads promptly and conduct warm qualification calls to understand their goals. Build authentic relationships and ensure an exceptional customer experience from first contact to enrollment completion.
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