Customer Success Specialist at Altis Technology Recruitment

Alberta, Alberta, Canada -

Full Time

Start Date

Immediate

Expiry Date

20 Dec, 26

Salary

65000.0

Posted On

21 Sep, 26

Experience

21 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Industry

Office & Administrative Support

Description

dministrative & Operational SupportProvide day-to-day administrative support to travel consultants, IHTours Groups department, and management
Prepare and format client-facing documents including itineraries, confirmations, invoices, and travel packages
Maintain organized digital and physical filing systems across client records, bookings, and financial documentation
Assist with general administrative tasks as required across departments

Group Travel & Booking SupportAssist with booking-related administrative tasks, including data entry, confirmations, and supplier follow-ups
Maintain accurate records of all groups, passengers, and leads within CRM and internal systems
Develop familiarity with group travel requirements across faith-based, special interest, and event-driven programs
Provide support in managing multiple active group files with varying timelines and service expectations

Front Desk CoverageServe as a point of contact for incoming calls, emails, and in-office visitors
Manage front desk operations with a professional, client-focused approach
Maintain a welcoming, organized, and professional office environment

How To Apply:

Incase you would like to apply to this job directly from the source, please click here

Responsibilities

dministrative & Operational SupportProvide day-to-day administrative support to travel consultants, IHTours Groups department, and management
Prepare and format client-facing documents including itineraries, confirmations, invoices, and travel packages
Maintain organized digital and physical filing systems across client records, bookings, and financial documentation
Assist with general administrative tasks as required across departments

Group Travel & Booking SupportAssist with booking-related administrative tasks, including data entry, confirmations, and supplier follow-ups
Maintain accurate records of all groups, passengers, and leads within CRM and internal systems
Develop familiarity with group travel requirements across faith-based, special interest, and event-driven programs
Provide support in managing multiple active group files with varying timelines and service expectations

Front Desk CoverageServe as a point of contact for incoming calls, emails, and in-office visitors
Manage front desk operations with a professional, client-focused approach
Maintain a welcoming, organized, and professional office environment