THE OPPORTUNITY IN A NUTSHELL

You? A mind combining customer operations and growth, with a background in customer service, sales, or the real estate industry. Eager to take ownership, drive improvements, and grow into more responsibility with success stories to back you up.
Role? Customer Success Specialist supporting our landlord and tenant customers throughout their rental journey. Your work will span across handling payments, resolving rental-related issues, and driving sales activities toward our existing landlord customer base.
Salary? 2,600 €/month + benefits including occupational healthcare, lunch vouchers, barista & afterworks at the office.
Location? Our office is located just a few steps away from the Helsinki railway station. We work in a hybrid way and hope to see you at the office four days a week. Tuesdays are our favourite ones thanks to our coffee & bun tradition!
Company? Qasa provides a home-renting digital platform for tenants and landlords. We landed in Finland in 2022 and are already well-rooted in Sweden. We’re part of the Vend brand family (formerly Schibsted) together with Tori & Oikotie in Finland.
Why us? If you’re looking for a role where you can make a real impact, grow professionally, and work with a supportive team that values ideas over hierarchy, this is it. You help shape how Finnish rentals are managed and join a tight-knit, startup-spirited community where your experimentation, agility, and people-first thinking find the perfect playground.

A FEW WORDS FROM JENNY, CUSTOMER SUCCESS MANAGER

“Hi! This is Jenny! I see leadership as a way to support and empower others, rather than just manage. I believe in giving my team real responsibility and the freedom to grow, try new things, and develop their skills in ways that are meaningful to them. Whether you’re just getting started or bringing lots of experience, there’s room to shape your own path.
Right now, we’re a small team of three, hardworking but we always find time to crack some jokes! Foundation for our strong team spirit is trust, collaboration, and the kind of team where everyone’s got each other’s back. If you’re looking for a supportive, down-to-earth team where you can do great work and keep learning, we’d love to hear from you!”

Please refer the Job description for details