ENTRY-LEVEL OPPORTUNITY | FULL-TIME | QUEBEC CITY OR REMOTE (CANADA)

Are you looking for your first step into a customer facing Tech career? If you’re motivated, driven, and excited to grow your career in a supportive environment, we want to hear from you! Bring your energy, people skills, and willingness to learn! Whether you’re a recent graduate or have some experience in customer-facing roles, this could be your next big move.
Who We Are : Kimoby is a fast-growing SaaS company helping car dealerships deliver outstanding customer service through smart, intuitive communication tools. We’re the tech behind better customer experiences in the automotive world, and we’re proud of it! We have also been certified Great Place to Work since 2022!
What you’ll do

As part of our Customer Success team, you’ll be surrounded by driven people focused on improving customer results and you’ll fit right in by helping our customers get the most out of Kimoby by :

• Talking to customers: Reach out by phone to existing users to understand their needs and help them book meetings with our Account Managers.
• Spotting opportunities: As you talk with customers, you’ll start to notice where our platform could help them even more. You’ll share those insights with our Account Managers so they can explore next steps with the client.
• Supporting & collaborating: Help Account Managers with follow-ups and keep our CRM (HubSpot) up to date.
• Training users: Guide new users through our platform so they can quickly see how it makes their work easier.

You’ll love this role if you…

• Enjoy talking to people and building trust quickly
• Are curious and always up for learning something new
• Like working in a fast-paced, team-oriented environment
• Are organized and like following up

What we’re looking for

• Some experience in a customer-facing role or the confidence to explain to us what other past experiences have prepared you for this role
• Solid communication skills in English (written + spoken)
• Comfort using digital tools and learning new software quickly
• A desire to learn, grow, and contribute
• Interest in the auto and/or tech industry

Why you’ll love it here

• Team spirit : Here, we celebrate successes together, learn from our mistakes and always support one another.
• Growth opportunities: We love promoting from within. This could be the start of an exciting career—who knows where it might take you!
• Valuable benefits :
• Group insurance starting on day 1 with participation from the employer, including telemedicine and access to private clinics (Province of Quebec only).
• Genuine schedule flexibility and remote work for better work-life balance.
• 3 weeks of vacation in your first year.
• Paid time off between Christmas and the New Year.
• Retirement plan with employer contributions (2% after 6 months, 5% after 4 years).
• And more to discover!
• Dynamic environment : Working at Kimoby means tackling challenges that push you to grow, all while having fun.

Do you see yourself in this role? Apply now, we can’t wait to chat with you!

• Enjoy talking to people and building trust quickly
• Are curious and always up for learning something new
• Like working in a fast-paced, team-oriented environment
• Are organized and like following u