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Customer Success Specialist at Zithara.AI

Hyderabad, Telangana, India -

Full Time

Start Date

Immediate

Expiry Date

02 Jan, 26

Salary

0.0

Posted On

04 Oct, 25

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Bachelor's Degree, Customer Success, Sales Growth Strategies, Communication Skills, Leadership Qualities, Strategic Planning, Analytical Mind, Problem-Solving, Team Player, Multitasking

Industry

technology;Information and Internet

Description

Job Responsibilities: Provide support and training to the customer service team. Establish and maintain a good strategic advisor relationship to increase the sales of the organization. Ensure proper implementation of business growth strategies. Develop and implement efficient customer success strategies. Collect data to clearly understand the needs of the customers. Take care of customer satisfaction by coming up with customer support content. Discuss points related to customer satisfaction with the higher officials. Job Skills: Bachelor’s degree in Business administration or other related courses. Proven experience as a Customer Success Specialist or in other relevant roles. Knowledge of customer success strategies and sales growth strategies. Excellent verbal and written communication skills. Inspiring leadership qualities and strategic planning skills. Analytical mind and problem-solving ability. Good team player and multitasker.

Responsibilities

The Customer Success Specialist will provide support and training to the customer service team while establishing strategic advisor relationships to boost sales. They will also develop and implement customer success strategies and ensure customer satisfaction through effective communication and support content.