ABOUT DELICIOUSLY ELLA

Deliciously Ella’s mission is to help people eat real food again, with more plants, more of the time. We are growing fast and we’re looking for talented, passionate, purpose-led people who share in our mission to help us get there.
Every day, we work to cultivate positive change, sharing delicious, natural, plant-based recipes and food products with the aim of building the world’s leading plant-based platform. Starting from a recipe website, the business has evolved into a restaurant, a range of plant-based food products, an app, a collection of bestselling recipe books and a growing social media community that sits at the heart of what we do.
We launched our first food products in 2016 and have since launched a wide range of products across different categories. We work with all the major grocers and OOH retailers across the UK. We also have a growing international business in the US and Europe.
Take a look at our website to read more about our story.

WHAT ARE WE LOOKING FOR?

We’re looking for a Customer Supply Chain Manager to join us for a maternity cover (9-12 months) to act as the link between our customers and our supply chain. This role will ensure we deliver the right amount of stock to our customers at the right time, ensuring optimal fulfilment and service levels, and acting as the primary supply chain point of contact for our customers.

WHAT YOU WILL BRING (SKILLS AND EXPERIENCE)

• Strong attention to detail and ability to run, analyse, and make clear actions from data
• Strong understanding of FMCG/retail supply chain
• A team player who can work collaboratively, build relationships, and manage expectations from all parties.
• A customer-centric mindset to ensure we service our customers in the best way possible, whilst also managing the complexities from our supply chain
• Ability to work in a fast-paced environment that is ever changing and growing

• Manage the short-term demand plan forecast in collaboration with our commercial team and customers.
• Coordinate order fulfilment and ensure product availability for customers.
• Build strong relationships with key retailers and distributors to improve supply chain efficiency.
• Analyse service levels, inventory levels, and delivery performance to identify opportunities for improvement.
• Act as the primary point of contact for customer supply chain queries and escalations.