We now have an exciting opportunity as for a confident, self-motivated and outgoing individual to join our team as a Customer Support Advisor at our busy office in Wakefield.

REQUIREMENTS

This role would suit a personable, polite and energetic individual who enjoys working as part of a team and is committed to providing industry leading customer service. The ideal candidate would possess the following skills:
· A clear, polite and professional telephone manner
· Ability to communicate and actively listen to customers
· Natural ability to empathise with customers and strike engaging conversation
· Computer literate
· Proactive
· Ability to use own initiative and work under pressure
Job Types: Full-time, Permanent
Pay: £24,420.00-£34,046.48 per year

Benefits:

• Company pension
• Life insurance

Experience:

• Telesales/Customer Support: 1 year (required)

Work Location: In perso

Based within an office environment, the main responsibilities of the role are as follows:
· Calling customers directly from the Company database, advising on any additional products and services that the company has to offer to suit their needs and budget.
· Building new & managing existing customer relationships
· Striving to achieve individual/team targets