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Customer Support Advisor at Handepay

St Helens, England, United Kingdom -

Full Time

Start Date

Immediate

Expiry Date

23 Oct, 25

Salary

24055.0

Posted On

23 Jul, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

How To Apply:

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Responsibilities

Take ownership of queries from existing customers about their card payment facilities
Act as a single point of ownership for all other customer service queries, liaising with other suppliers / business partners as required
Provide technical support for Ecommerce and Virtual Terminal customers
Maintain accurate system records
Follow the procedures provided to you by your Manager and Senior Member of the Team
Develop an understanding of the card market and industry standards