JOB DESCRIPTION SUMMARY

Join our fantastic Customer Service team…

GROW YOUR CAREER WITH OUR SKILL PROGRESSION FRAMEWORK

Ready to take your career to new heights? From day one, you’ll get a comprehensive six-week on-site training programme, plus ongoing support in growing your career.
Our Skill Progression Framework is designed to help colleagues advance by mastering new skills and dealing with different types of customer queries. Whether you’re starting out or looking to enhance your expertise, our structured pathway offers clear steps for growth.
Begin with a solid foundation in Everyday Banking and work your way up to dealing with more complex customer needs. As you develop your skills, you will have the opportunity to progress your career and reward.

WHAT WE NEED FROM YOU

• A passion for helping people – You’ll listen, understand, and find solutions.
• A strong emphasis on great service – You’ll always strive to provide outstanding support to customers.A willingness to learn – No banking experience? No problem as full training will be provided over a six-week period.