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Customer Support Agent (Part-time) at team.blue Netherlands

Leiden, South Holland, Netherlands -

Full Time

Start Date

Immediate

Expiry Date

04 May, 26

Salary

0.0

Posted On

03 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, IT Affinity, Enthusiasm, Drive, Learning

Industry

Information Technology & Services

Description

“Come as you are” Everyone is welcome here. Diversity & Inclusion are at our core. Far above any technical competence, we value respect, openness, and trusted collaboration. We do not tolerate intolerance. Your Opportunity Don't have the knowledge, but do have an affinity for IT? Then don't wait any longer, seize your opportunity and apply! Through internal training and courses, we'll teach you all the tricks of the trade. Customers come to you with their questions, we'll explain how best to help them, and you, in turn, help the customer with the knowledge you've just acquired. We'll not only help you become the very best Supporter but also support you in the next step in your career. How your day will look like From 17:30 to 00:00, you'll take over the day shift's support duties. You'll usually work from home, but sometimes you'll all enjoy a cozy evening together at the office. Together, you'll answer customer questions and discuss solutions to situations, as you can't rely on other departments working during the day. You'll be the point of contact and a face for our customers during the evenings. Your Profile Really, all we ask of you is a healthy dose of enthusiasm and drive, nothing more. We'll teach you everything. How does DNS work? What exactly is a VPS? How do I set up my email on my phone? You don't need any of this knowledge before working with us, but you'll gain it with us anyway. A real desire to learn! Fluency in Dutch Affinity for IT? That's it! Available 18 hours per week in the evenings, Mondays, Thursdays, and Sundays. Ideally, during the first month, you'll also work during the day for onboarding; this can also be done on other weekdays. "At team.blue , our commitment to caring for the environment and each other is at the heart of everything we do. Our latest impact report showcases our ongoing ESG efforts and ambitious sustainability goals. Want to learn more about our commitment to making a positive impact? Check it out here

Responsibilities

You will take over the day shift's support duties in the evenings, answering customer questions and discussing solutions. You'll be the point of contact for customers during the evenings.