Customer Support Agent (Swedish-speaking) - On-site - FA02 at Concentrix Corporation United States

Albuquerque, New Mexico, United States -

Full Time

Start Date

Immediate

Expiry Date

17 Jan, 26

Salary

22000.0

Posted On

19 Oct, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Oriented, Communication Skills, Commercial Attitude, Technical Assistance, CRM, SAP, Product Knowledge

Industry

IT Services and IT Consulting

Description

Job Title: Customer Support Agent (Swedish-speaking) - On-site - FA02 Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We’re a global technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries. If you’re looking to grow and be inspired, as a Customer Support Agent in Barcelona (on-site), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what’s next and develop “friends for life” at the same time. We’ll give you all the training, cutting-edge technologies, and the continuing support you’ll need to succeed. What you will do in this role As a Customer Support Agent in our team, you will: - Handle calls through CRM agent portal - Create quotations and orders via SAP system - Expedite and communicate expected delivery times to customers - Offer basic product advice to individual customer needs (at least catalogue knowledge) - Provide first level technical assistance to help customers identify their requirements for products and services Your qualifications We embrace our game-changers with open arms, people from diverse backgrounds, who are curious and willing to learn. Your natural talent to help others and go beyond WOW for our customers will fit right in with what we do and who we are. Concentrix is a great match if you: - Have a proficient or bilingual level of Swedish and advanced English - Are minimum a high school graduate - Have an interest in the technical field and a willingness to stay in the project for at least 2 years is of great importance - Are customer oriented, have excellent communication skills and have a commercial attitude and awareness - Have a business mindset will help you engage better with your contacts Don’t meet every requirement? No worries. We’re dedicated to creating a diverse, inclusive, and authentic workplace for everyone. If you feel you don’t check every box, we still encourage you to apply. We’ll do our best to match you with the right job, whether it’s this one or another role. What’s in it for you We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW. That’s why we significantly invest in our people, our infrastructure, and our capabilities to ensure long-term success for our teams, our customers, and YOU. In this role, we offer benefits that help support your unique lifestyle: - Full time 39 hours/week temporary contract: Monday to Friday from 08.00 to 17.00 - Salary: 22 000 euros gross/year + 4000 euros gross/year in bonus - Great office location in Barcelona - Friends hunting (referral) bonus - Full paid training about the company and the project you will be working on - Career development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive. If all this feels like the perfect next step in your career journey, we want to hear from you. Apply today and discover why over 440k+ game-changers around the globe call Concentrix their “employer of choice.” Concentrix is an equal opportunity employer We're proudly united as one team, one company, globally. We're committed to equal employment opportunities for all candidates and a work environment free from discrimination and harassment. All our recruitment practices are based on business needs, job requirements, and professional qualifications, without regard to race, age, gender identity, sexual orientation, religion, ethnicity, family or parental status, national origin, disability, or any other classification protected by applicable national laws. R1669128 Location: ESP Barcelona - C/ de la Selva de Mar, 129 Language Requirements: English, Swedish (Required) Time Type: Full time If you are a California resident, by submitting your information, you acknowledge that you have read and have access to the Job Applicant Privacy Notice for California Residents

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Responsibilities

As a Customer Support Agent, you will handle calls through a CRM agent portal and create quotations and orders via the SAP system. You will also provide first-level technical assistance and offer basic product advice to customers.