CAN YOU HELP US CHANGE THE WORLD?

It’s true. At Mews, we dream big. As a Hotel Tech unicorn valued at $1.2b, we’re propelling new-generation cloud technology within global hospitality. With our industry-leading property management solution, we’re enabling the world’s most revolutionary hospitality brands to accelerate their digital transformation.
We’re on the lookout for ambitious, tenacious and passionate people who want to join the next generation of innovators and disrupt the hospitality industry with us. Sound good so far? Keep reading and tumble down the Mews rabbit hole…
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First things first: you want to know what you’re actually applying for. It’s impossible to capture every nuance of a role – especially at a rapidly growing company like Mews – but if we had to distill it down to a job description (which we do because this is a job description), it would be this:
As a Customer Support Analyst, you demonstrate a unique combination of interpersonal skills and technical proficiency in engaging with clients through various communication channels, including phone, video meeting, chat, and email. Your primary focus will be to assist clients navigate through Mews and solve any issues related to the usage of our system and products. The role presents an opportunity for you to immerse yourself in a dynamic environment, gaining extensive knowledge and invaluable experience in a tech company with a start-up vibe.