Customer Support Assistant at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

20 May, 26

Salary

45000.0

Posted On

19 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Support, Communication, Organization, Multitasking, Problem-solving, Attention To Detail, Data Entry, Customer Service

Industry

Public Relations and Communications Services

Description

Company Description Beloform Craft is a forward-thinking company dedicated to delivering refined solutions through precision, creativity, and strategic execution. We specialize in managing and developing high-quality projects that reflect excellence, innovation, and measurable impact. Our team is composed of driven professionals who value collaboration, structure, and continuous growth. At Beloform Craft, we believe that strong coordination is the foundation of every successful project. Job Description Beloform Craft is seeking a dedicated and detail-oriented Customer Support Assistant to join our growing team in Miami. This role is essential in ensuring a seamless customer experience by providing timely assistance, resolving inquiries, and supporting internal operations. The ideal candidate is organized, proactive, and committed to maintaining high service standards. Responsibilities Respond to customer inquiries in a professional and timely manner Assist in resolving product or service-related concerns Maintain accurate records of customer interactions and transactions Coordinate with internal departments to ensure efficient issue resolution Support administrative tasks related to customer service operations Monitor customer feedback and contribute to service improvement initiatives Qualifications Strong written and verbal communication skills Excellent organizational and multitasking abilities Professional demeanor and customer-focused mindset Ability to work independently and as part of a collaborative team Basic proficiency in office software and data entry systems Strong problem-solving skills and attention to detail Additional Information Competitive salary ($41,000 – $45,000 per year) Opportunities for professional growth and career advancement Ongoing training and skill development Supportive and structured work environment Full-time employment with long-term stability

Responsibilities

The Customer Support Assistant will be responsible for responding to customer inquiries professionally and timely, while also assisting in resolving product or service-related concerns. This role also involves maintaining accurate records of customer interactions and coordinating with internal departments for efficient issue resolution.