Customer Support Assistant at Alphabe Insight Inc

San Antonio, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Mar, 26

Salary

52000.0

Posted On

07 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Written Communication, Verbal Communication, Multitasking, Organizational Skills, Problem-Solving, Customer Focus, Team Collaboration, Office Software Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Dinamic As Group is a leading organization committed to delivering innovative solutions, building strong partnerships, and creating a meaningful impact across every project we undertake. With a strong presence in the industry, we pride ourselves on excellence, integrity, and forward-thinking strategies. Our team thrives in a collaborative environment where new ideas are welcomed, professional growth is encouraged, and every voice contributes to our shared success. Job Description We are seeking a detail-oriented Customer Support Assistant to join our team in San Antonio. The ideal candidate will play a key role in supporting clients, ensuring efficient communication, and delivering exceptional service. This position requires a proactive mindset, strong organizational abilities, and a commitment to maintaining high standards in every interaction. Responsibilities Provide timely and professional responses to customer inquiries. Assist in resolving issues by coordinating with internal departments. Maintain accurate records of client communications and follow-up actions. Support daily administrative tasks to ensure smooth workflow. Identify opportunities to improve processes and enhance the customer experience. Uphold company standards of quality, confidentiality, and service excellence. Qualifications Strong written and verbal communication skills. Ability to multitask and manage priorities effectively. High attention to detail and strong organizational skills. Problem-solving mindset with a customer-focused approach. Ability to work independently and collaboratively within a team. Proficiency with basic office software and digital tools. Additional Information Competitive salary ranging from $48,000 to $52,000 per year. Professional growth and development opportunities. Supportive and collaborative work environment. Stable, long-term career potential within a growing company. Opportunities to build valuable skills in customer service and operations.

Responsibilities

The Customer Support Assistant will provide timely responses to customer inquiries and assist in resolving issues by coordinating with internal departments. They will also maintain accurate records of client communications and support daily administrative tasks.