Customer Support Assistant at Alphabe Insight Inc

Washington, District of Columbia, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

67000.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Interpersonal Skills, Attention To Detail, Problem-Solving, Organizational Skills, Time Management, Computer Literacy

Industry

Public Relations and Communications Services

Description

Company Description About Us Bela Brand Bat is a forward-thinking organization committed to delivering impactful communication strategies that elevate brands and strengthen their presence in today’s competitive landscape. Rooted in creativity, precision, and innovation, we help clients communicate with clarity and confidence. Our team thrives on excellence, collaboration, and a vision-driven approach that consistently achieves measurable results. Job Description Job Description We are seeking a detail-oriented and approachable Customer Support Assistant to join our growing team. This role focuses on assisting customers with inquiries, ensuring accurate and timely communication, and maintaining a smooth service experience. You will serve as a valuable resource for clients while supporting day-to-day operational tasks within the department. Responsibilities Provide clear, professional assistance to customers through various communication channels. Address inquiries, concerns, and requests while maintaining a customer-focused approach. Process customer information, updates, and documentation with accuracy. Collaborate with internal teams to resolve issues and ensure efficient service delivery. Maintain organized records and follow established service procedures. Support administrative tasks related to customer accounts and service operations. Qualifications Qualifications Strong communication and interpersonal skills. Ability to handle multiple tasks with attention to detail and professionalism. Problem-solving mindset with the capacity to remain calm and resourceful. Organizational skills and the ability to manage time efficiently. Basic computer literacy and comfort using office tools and systems. Additional Information Benefits Competitive salary within the range of $62,000–$67,000 Opportunities for professional growth and internal advancement Dynamic, supportive, and collaborative work environment Skill-building opportunities and continuous learning support Full-time position with long-term career development potential

Responsibilities

The Customer Support Assistant will provide clear and professional assistance to customers through various communication channels while addressing inquiries and maintaining a customer-focused approach. Additionally, they will collaborate with internal teams to resolve issues and support administrative tasks related to customer accounts.