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Customer Support Assistant at Alphabe Insight Inc

Atlanta, Georgia, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Feb, 26

Salary

60000.0

Posted On

09 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Excellent Communication, Organizational Skills, Problem-Solving Abilities, Attention To Detail, Multi-Tasking, Positive Attitude, Customer Service, Microsoft Office Suite, Computer Literacy

Industry

Public Relations and Communications Services

Description

Company Description About Us At Blue Print Out, we are committed to shaping the next generation of business leaders. Our company stands at the forefront of innovation, strategy, and operational excellence — combining forward-thinking leadership with hands-on execution. We believe in empowering individuals who are driven by curiosity, integrity, and ambition to make a real impact in their careers and the organizations they serve. Job Description Job Description We are seeking a Customer Support Assistant who will play a vital role in ensuring our clients receive outstanding service and support. The ideal candidate will handle customer inquiries with professionalism, assist in resolving issues efficiently, and maintain a positive company image through every interaction. Responsibilities Respond to customer inquiries via email and phone in a timely and professional manner. Provide accurate information about products, services, and company policies. Assist in tracking, reporting, and following up on customer cases. Collaborate with internal departments to resolve customer concerns effectively. Maintain records of interactions and ensure client satisfaction at all stages. Support continuous improvement initiatives to enhance service quality. Qualifications Qualifications Excellent communication and organizational skills. Strong problem-solving abilities and attention to detail. Ability to handle multiple tasks in a fast-paced environment. Positive attitude and commitment to providing exceptional customer service. Proficiency in Microsoft Office Suite and general computer literacy. Additional Information Benefits Competitive salary ($55,000 – $60,000 per year). Professional growth and career development opportunities. Supportive and collaborative team environment. Comprehensive training and performance recognition programs. Stable, full-time position with long-term potential.

Responsibilities

The Customer Support Assistant will respond to customer inquiries via email and phone, ensuring timely and professional service. They will also assist in tracking and resolving customer issues while maintaining records of interactions.