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Customer Support Assistant at Alphabe Insight Inc
Boston, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

21 Apr, 26

Salary

52000.0

Posted On

21 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Customer Support, Order Tracking, Account Support, Documentation, Coordination, Communication, Organization, Problem Solving

Industry

Public Relations and Communications Services

Description
Company Description Park 6 Logistic is a forward-thinking logistics and operations company committed to delivering efficiency, reliability, and premium service across every interaction. We believe strong brands are built through meaningful human connections, and we are continuously investing in talent that represents our values with professionalism and integrity. Job Description We are seeking a detail-oriented and proactive Customer Support Assistant to join our team in Boston, MA. This role plays a key part in ensuring excellent customer experiences by providing timely support, coordinating information, and assisting internal teams with daily operations. The ideal candidate is organized, communicative, and eager to grow within a professional logistics environment. Responsibilities Respond to customer inquiries in a professional and timely manner Assist with order tracking, service updates, and general account support Maintain accurate customer records and documentation Coordinate with internal departments to resolve customer requests efficiently Support daily administrative and operational tasks related to customer service Ensure a high standard of service and customer satisfaction Additional Information Competitive salary ($48,000 – $52,000 annually) Growth and advancement opportunities Supportive and professional work environment Ongoing training and skill development Stable, full-time position
Responsibilities
The Customer Support Assistant will respond to customer inquiries and assist with order tracking and account support. They will also coordinate with internal departments to resolve customer requests and support daily operational tasks.