Customer Support Assistant at Alphabe Insight Inc

Lawrence, Massachusetts, United States -

Full Time

Start Date

Immediate

Expiry Date

07 Jun, 26

Salary

41000.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organization, Multitasking, Problem-solving, Attention To Detail, Teamwork, Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Dinamic AS Group is a forward-thinking organization dedicated to delivering innovative solutions and exceptional service across diverse industries. Our team is driven by collaboration, precision, and a commitment to excellence. We believe that strong project coordination and effective communication are key to delivering successful outcomes for our clients and partners. At Dynamic AS Group, we foster a professional environment where individuals are encouraged to grow, contribute ideas, and develop their careers while working alongside a motivated and supportive team. Job Description Dinamic AS Group is seeking a reliable and professional Customer Support Assistant to join our team in Lawrence, MA. In this role, you will play a key part in supporting customers by providing timely assistance, resolving inquiries, and ensuring a positive experience with our company. The ideal candidate is organized, detail-oriented, and passionate about helping people. Responsibilities Respond to customer inquiries and provide accurate information regarding products or services Assist customers with requests, concerns, and general support needs Maintain clear and professional communication with clients and internal teams Document customer interactions and update records as necessary Support administrative tasks related to customer service operations Ensure a high level of customer satisfaction through attentive and efficient service Qualifications Strong communication and interpersonal skills Excellent organizational and multitasking abilities Problem-solving mindset with attention to detail Ability to work collaboratively in a team environment Basic computer proficiency and willingness to learn new systems Professional attitude and commitment to delivering quality service Additional Information Competitive salary ($38,000 – $41,000 per year) Opportunities for professional growth and career development Supportive and collaborative work environment Skill development and on-the-job training Stable full-time employment within a growing company

Responsibilities

The Customer Support Assistant will be responsible for responding to customer inquiries, providing accurate information regarding products or services, and assisting customers with various requests and concerns. This role also involves maintaining professional communication and documenting customer interactions accurately.