Customer Support Assistant at Alphabe Insight Inc

Los Angeles, California, United States -

Full Time

Start Date

Immediate

Expiry Date

11 Feb, 26

Salary

59000.0

Posted On

13 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Communication, Interpersonal Skills, Organization, Problem-Solving, Attention To Detail, Reliability, Customer Support, Office Tools

Industry

Public Relations and Communications Services

Description

Company Description About Us Messa Sync is a forward-thinking organization committed to creating impactful communication strategies that support growth, clarity, and long-term success. We empower brands to strengthen their voice, connect meaningfully with clients, and elevate their presence through high-quality communication solutions. Our team thrives in a collaborative, innovative, and results-driven environment where every idea matters and every contribution counts. Job Description Job Description We are looking for a highly organized and service-oriented Customer Support Assistant to join our team in Los Angeles. This role supports daily operations by assisting customers, resolving inquiries, and maintaining a smooth service experience. The ideal candidate is proactive, professional, and committed to delivering outstanding support with clarity and care. Responsibilities Handle customer inquiries through professional communication channels. Assist in resolving issues by coordinating with internal teams. Maintain accurate records of customer interactions and follow-ups. Provide timely updates and ensure each customer receives clear, reliable information. Support operational activities to enhance service quality and workflow efficiency. Contribute to process improvements that optimize overall client satisfaction. Qualifications Qualifications Strong communication and interpersonal skills. Ability to manage multiple tasks with a high level of organization. Problem-solving mindset with a calm and professional approach. Comfortable working independently and collaboratively. Strong attention to detail and reliability. Basic proficiency with office tools and customer support platforms. Additional Information Benefits Competitive annual salary of $54,000–$59,000. Opportunities for professional growth and development. Supportive and collaborative work environment. Stable, full-time position with long-term advancement potential. Skill-building through ongoing training and internal initiatives.

Responsibilities

The Customer Support Assistant will handle customer inquiries and assist in resolving issues by coordinating with internal teams. They will maintain accurate records of customer interactions and provide timely updates to ensure a smooth service experience.