Customer Support Assistant at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

15 Mar, 26

Salary

55000.0

Posted On

15 Dec, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organizational Abilities, Attention To Detail, Multitasking, Customer-Focused Mindset, Problem-Solving Skills, Proficiency With Computer Systems, Office Tools, Customer Management Platforms

Industry

Public Relations and Communications Services

Description

Company Description Swift 7 Consultants is a forward-thinking consulting firm dedicated to delivering strategic solutions that accelerate performance, strengthen operational efficiency, and empower organizations to achieve long-term success. Our team combines analytical precision with a client-centered approach, creating tailored frameworks that help businesses navigate complexity with confidence. We value excellence, accountability, and continuous growth, and we are committed to building a collaborative environment where talent thrives and innovation is encouraged. Job Description We are seeking a highly organized and service-oriented Customer Support Assistant to join our team in Houston, TX. The ideal candidate will provide exceptional support to clients, manage inquiries with professionalism, and ensure a seamless customer experience. This role requires strong communication skills, a proactive mindset, and the ability to remain composed and efficient in a fast-paced environment. Responsibilities Provide professional and timely assistance to clients via phone, email, and other communication channels. Manage and track customer inquiries, ensuring accurate documentation and follow-through. Collaborate with internal departments to resolve issues and deliver high-quality support. Maintain updated knowledge of company services, processes, and client needs. Assist with scheduling, account updates, service coordination, and follow-ups. Identify opportunities to enhance the customer experience and improve service workflows. Qualifications Strong written and verbal communication skills. Excellent organizational abilities and attention to detail. Ability to multitask and prioritize effectively in a dynamic setting. Customer-focused mindset with a professional and courteous approach. Problem-solving skills and the ability to work both independently and collaboratively. Proficiency with basic computer systems, office tools, and customer management platforms. Additional Information Competitive salary: $50,000 – $55,000 annually. Opportunities for career growth and internal advancement. Professional development and training programs. Supportive and collaborative work environment. Stable full-time position with long-term career potential.

Responsibilities

The Customer Support Assistant will provide professional assistance to clients through various communication channels and manage customer inquiries. They will collaborate with internal departments to resolve issues and enhance the customer experience.