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Customer Support Assistant at Alphabe Insight Inc
Boston, Massachusetts, United States -
Full Time

Start Date

Immediate

Expiry Date

07 Apr, 26

Salary

50000.0

Posted On

07 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Communication, Interpersonal Skills, Organizational Skills, Time Management, Problem-Solving, Attention To Detail, Teamwork, Computer Proficiency

Industry

Public Relations and Communications Services

Description
Company Description At Park 6 Logistics, we are dedicated to delivering seamless and efficient logistics solutions that connect businesses and communities. Our team thrives on precision, innovation, and collaboration, creating an environment where every member can grow, contribute, and succeed. We are seeking motivated individuals who are ready to make an impact in a dynamic production environment. Job Description We are seeking a dedicated Customer Support Assistant to provide outstanding support to our clients. The ideal candidate will be organized, attentive, and proactive in helping our team maintain smooth communication and efficient operations. This role offers an excellent opportunity to develop your skills and grow within a leading logistics company. Responsibilities Handle customer inquiries via phone and email professionally and efficiently. Maintain accurate records of customer interactions and transactions. Assist with scheduling and tracking shipments to ensure timely delivery. Collaborate with internal teams to resolve customer issues promptly. Identify opportunities to improve processes and enhance the customer experience. Qualifications Strong communication and interpersonal skills. Excellent organizational and time management abilities. Ability to work effectively in a team-oriented environment. Problem-solving mindset with attention to detail. Proficiency in basic computer applications (MS Office, email). Additional Information Competitive salary: $46,000 – $50,000 per year. Opportunities for growth and professional development. Supportive and collaborative work environment. Health and wellness benefits. Paid time off and holidays.
Responsibilities
The Customer Support Assistant will handle customer inquiries via phone and email, maintain accurate records, and assist with scheduling shipments. The role also involves collaborating with internal teams to resolve issues and identifying opportunities to enhance the customer experience.