Customer Support Assistant at Alphabe Insight Inc

Miami, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

12 Feb, 26

Salary

55000.0

Posted On

14 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Abilities, Attention To Detail, Problem-Solving, Computer Literacy, Positive Attitude

Industry

Public Relations and Communications Services

Description

Company Description About Us Reboot Staff is a forward-thinking staffing and talent solutions firm committed to helping businesses scale and thrive through exceptional workforce support. We pride ourselves on delivering high-quality service, innovative strategies, and a people-first approach that empowers both our clients and our team. As we continue to grow, we are looking for motivated individuals who want to develop their careers in a dynamic and professional environment. Job Description Job Description As a Customer Support Assistant at Reboot Staff, you will play a key role in ensuring clients receive timely, clear, and reliable assistance. You will support daily inquiries, provide accurate information, maintain organized records, and contribute to delivering an outstanding service experience. This role is ideal for individuals who enjoy problem-solving, communication, and helping clients navigate solutions with professionalism. Responsibilities Provide prompt and courteous support to client inquiries via phone, email, or internal communication channels Assist with account updates, documentation, and follow-up communications Maintain organized records and ensure all client information is accurate and up to date Collaborate with internal teams to help resolve client requests efficiently Prepare basic reports, summaries, and status updates as needed Uphold a high standard of service aligned with company values Qualifications Qualifications Strong communication and interpersonal skills Excellent organizational abilities and attention to detail Ability to handle multiple tasks simultaneously in a professional manner Proactive mindset with strong problem-solving capabilities Basic computer literacy and ability to learn internal systems quickly Positive attitude and commitment to providing high-quality service Additional Information Benefits Competitive salary within the range of $50,000 – $55,000 Opportunities for career growth and internal development Supportive and professional work environment Skill-building and training programs Full-time position with long-term stability

Responsibilities

As a Customer Support Assistant, you will ensure clients receive timely and reliable assistance. You will support daily inquiries and maintain organized records to deliver an outstanding service experience.