Customer Support Assistant at Alphabe Insight Inc

Tampa, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

28 Apr, 26

Salary

48000.0

Posted On

28 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Organization, Attention To Detail, Customer Focus, Proactivity, Problem Solving, Team Collaboration, Time Management

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a forward-thinking branding and communications firm dedicated to elevating the public presence of businesses through strategic messaging, reputation management, and meaningful engagement. We partner with clients across diverse industries to craft compelling narratives that strengthen brand credibility and foster long-term trust. Our culture values professionalism, creativity, and collaboration. At Elevare Branding, we believe strong communication builds strong brands—and strong careers. Job Description Elevare Branding is seeking a Customer Support Assistant to join our growing team in Tampa, FL. This role is ideal for individuals who are detail-oriented, proactive, and passionate about delivering high-quality support. The Customer Support Assistant will serve as a key point of contact, ensuring smooth communication, efficient issue resolution, and a positive experience for our clients and internal teams. Responsibilities Serve as a primary support contact for client inquiries and internal requests Provide accurate information and timely responses via email, phone, or internal systems Assist in coordinating requests between departments to ensure efficient resolution Maintain organized records of interactions, updates, and support activities Identify recurring issues and communicate insights to improve service processes Support day-to-day administrative and operational customer support tasks Qualifications Strong communication skills, both written and verbal High level of organization and attention to detail Ability to manage multiple tasks in a fast-paced environment Professional attitude with a customer-focused mindset Proficiency with basic computer tools and office systems Ability to work independently and collaboratively within a team Additional Information Competitive salary ranging from $45,000 to $48,000 per year Growth opportunities within a dynamic and expanding company Supportive, professional, and collaborative work environment Skill development across customer service, communication, and operations Stable, full-time position with long-term potential

Responsibilities

The Customer Support Assistant will serve as a primary support contact for client inquiries and internal requests, ensuring smooth communication and efficient issue resolution. They will also maintain organized records of interactions and support activities.