Customer Support Assistant at Alphabe Insight Inc

Cincinnati, Ohio, United States -

Full Time

Start Date

Immediate

Expiry Date

18 Feb, 26

Salary

55000.0

Posted On

20 Nov, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organizational Abilities, Attention To Detail, Multitasking, Time Management, Problem-Solving, Proactive Approach, Computer Proficiency, Office Software

Industry

Public Relations and Communications Services

Description

Company Description Beloform is a forward-thinking company dedicated to developing strategic advertising solutions that elevate brands and drive meaningful impact. Our team values creativity, professionalism, and innovation. We take pride in delivering high-quality work, supporting our clients’ goals, and continuously fostering an environment where talent thrives. Job Description The Customer Support Assistant will play a key role in ensuring seamless communication between clients and internal teams. This position is essential for maintaining outstanding customer satisfaction by providing timely responses, managing inquiries, and supporting day-to-day service operations. The ideal candidate is organized, proactive, and capable of delivering exceptional assistance in a fast-paced environment. Responsibilities Handle incoming customer inquiries by phone and email with professionalism and courtesy. Provide accurate information regarding services, policies, and procedures. Coordinate with internal departments to resolve issues efficiently. Maintain detailed and organized records of customer interactions. Support daily administrative tasks to ensure smooth workflow. Assist in developing improved customer service processes and solutions. Uphold Beloform’s standards for high-quality service delivery. Qualifications Strong communication and interpersonal skills. Excellent organizational abilities and attention to detail. Ability to multitask and manage time effectively. Problem-solving mindset with a proactive approach. Basic computer proficiency and comfort with office software. Ability to work both independently and collaboratively. Additional Information Benefits Competitive salary: $50,000–$55,000 per year. Professional growth and development opportunities. Supportive, team-oriented work environment. Comprehensive training for role success. Full-time position with long-term stability.

Responsibilities

The Customer Support Assistant will ensure seamless communication between clients and internal teams while maintaining outstanding customer satisfaction. This includes handling inquiries, managing responses, and supporting daily service operations.