Customer Support Assistant at Alphabe Insight Inc

New Orleans, Louisiana, United States -

Full Time

Start Date

Immediate

Expiry Date

06 Jun, 26

Salary

40000.0

Posted On

09 Mar, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication, Interpersonal Skills, Organization, Time Management, Attention To Detail, Problem-Solving, Collaboration, Customer Service, Administrative Skills, Professionalism

Industry

Public Relations and Communications Services

Description

Company Description Elevare Branding is a dynamic company focused on delivering innovative brand experiences and operational excellence for a diverse portfolio of clients. Our team combines creativity, precision, and collaboration to support projects that strengthen brand identity and bring ideas to life. At Elevare Branding, we value professionalism, growth, and the development of talented individuals who are ready to contribute to a fast-paced and rewarding environment. Job Description Elevare Branding is seeking a professional and detail-oriented Customer Support Assistant to join our growing team in New Orleans. In this role, you will be responsible for assisting clients with inquiries, ensuring a positive customer experience, and supporting the internal team with customer-related processes. The ideal candidate is organized, communicative, and committed to delivering high-quality service while maintaining a professional and welcoming approach in every interaction. Responsibilities Respond to customer inquiries in a professional and timely manner Assist clients with information regarding services, processes, and general support Maintain accurate records of customer interactions and requests Coordinate with internal departments to resolve client concerns effectively Support administrative tasks related to customer service operations Ensure a consistent and positive experience for every customer interaction Qualifications Strong communication and interpersonal skills Excellent organizational and time management abilities Attention to detail and a proactive approach to problem-solving Ability to work effectively in a collaborative team environment Professional attitude and strong customer-focused mindset Basic computer and administrative skills Additional Information Competitive salary ($36,000 – $40,000 per year) Opportunities for professional growth and career development Supportive and collaborative work environment Skill development through hands-on experience Stable full-time position within a growing company

Responsibilities

The Customer Support Assistant will be responsible for professionally and promptly responding to client inquiries regarding services and processes, while ensuring a positive customer experience. This role also involves coordinating with internal departments to resolve concerns and supporting administrative tasks related to customer service operations.