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Customer Support Assistant at Alphabe Insight Inc

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

12 May, 26

Salary

48000.0

Posted On

11 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Communication Skills, Customer-Focused Mindset, Problem-Solving, Organizational Skills, Attention to Detail, Teamwork, Computer Proficiency, Time Management

Industry

Public Relations and Communications Services

Description

Company Description At Beloform Craft, we are committed to building meaningful business relationships through strategy, precision, and innovation. Our team thrives on collaboration, growth, and delivering value-driven solutions that support long-term success. We foster a professional environment where ambition is encouraged and performance is recognized. Job Description We are seeking a reliable and detail-oriented Customer Support Assistant to join our team in Houston, TX. In this role, you will serve as a key point of contact for customers, ensuring inquiries are handled efficiently and professionally. This position is ideal for someone who enjoys problem-solving, communication, and working in a structured, fast-paced environment. Responsibilities Respond to customer inquiries in a timely, professional, and courteous manner Provide accurate information regarding products, services, and processes Assist with resolving customer concerns and escalating issues when necessary Maintain clear and organized records of customer interactions Support internal teams by relaying customer feedback and insights Ensure a consistently positive customer experience aligned with company standards Qualifications Strong communication skills, both written and verbal Professional attitude with a customer-focused mindset Ability to manage multiple tasks and prioritize effectively Attention to detail and strong organizational skills Comfortable working independently and as part of a team Proficiency with basic computer systems and office tools Additional Information Competitive salary ranging from $45,000 to $48,000 per year Opportunities for professional growth and career development Supportive and collaborative work environment Skill-building opportunities in customer service and operations Stable, full-time position

Responsibilities

The Customer Support Assistant will respond to customer inquiries and provide accurate information regarding products and services. They will also assist in resolving customer concerns and maintain organized records of customer interactions.