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Customer Support Assistant at Alphabe Insight Inc

Birmingham, Alabama, United States -

Full Time

Start Date

Immediate

Expiry Date

16 Apr, 26

Salary

51000.0

Posted On

16 Jan, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Verbal Communication, Written Communication, Organization, Attention To Detail, Problem-Solving, Client-Focused, Computer Proficiency

Industry

Public Relations and Communications Services

Description

Company Description Dinamic AS Group is a forward-thinking organization dedicated to delivering innovative business and marketing solutions that drive measurable growth. We collaborate with diverse clients and internal teams to build strategic frameworks that enhance brand positioning, market reach, and operational effectiveness. Our culture values structure, creativity, collaboration, and continuous professional development. Job Description We are seeking a dedicated and detail-oriented Customer Support Assistant to join our team in Birmingham, AL. This role plays a key part in ensuring smooth communication with clients, handling inquiries efficiently, and supporting internal operations to maintain high service standards. The ideal candidate is organized, reliable, and committed to delivering excellent support in a professional environment. Responsibilities Serve as a primary point of contact for customer inquiries via phone, email, and internal systems Provide accurate information and timely assistance to clients Maintain and update customer records and documentation Coordinate with internal departments to resolve requests and issues efficiently Monitor and follow up on open cases to ensure resolution Support daily administrative and operational tasks related to customer service Qualifications Strong verbal and written communication skills High level of organization and attention to detail Ability to manage multiple tasks in a fast-paced environment Professional demeanor with a client-focused mindset Basic computer proficiency and comfort using internal systems Problem-solving skills and the ability to work independently or as part of a team Additional Information Competitive salary ($47,000 – $51,000) Growth opportunities within the company Skill development and ongoing training Supportive and professional work environment Stable full-time position

Responsibilities

The Customer Support Assistant serves as the primary point of contact for customer inquiries and provides accurate information and timely assistance. They also maintain customer records and coordinate with internal departments to resolve issues efficiently.