REQUIREMENTS

• Diploma or degree in Supply Chain, Logistics, Business, or a related field (preferred, but not strictly required)
• Proficient in Microsoft Office, especially Excel
• Detail-oriented, organised, and able to manage multiple tasks effectively
• Strong communication and interpersonal skills

ABOUT THE ROLE

We are seeking a proactive and detail-oriented Customer Support Assistant to join our Singapore team on a contract basis. This role offers valuable hands-on experience in customer service operations, order management, and administrative coordination within a collaborative and fast-paced environment.

KEY RESPONSIBILITIES

• Accurately and promptly enter sales orders into the system
• Liaise with the Sales team to verify and complete order details
• Maintain a systematic filing system for sales orders and customer-related documentation
• Provide timely and accurate responses to customer inquiries via Zendesk
• Offer administrative support for department projects and process improvements
• Help manage demo stock inventory with proper tracking and reconciliation
• Support the year-end audit by collating and organising the required documentation
• Contribute to other administrative and operational tasks as assigned