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Customer Support Assistant (Remote) at Futura Marketing

San Juan, , Puerto Rico -

Full Time

Start Date

Immediate

Expiry Date

10 May, 26

Salary

26.0

Posted On

09 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Strong Written Communication, Basic Computer Skills, Typing Skills, Detail-Oriented, Dependable, Fluent in English

Industry

Advertising Services

Description

Futura Marketing is hiring a remote Customer Support Assistant in San Juan, Puerto Rico. This is a part-time position with weekday day shifts. No prior experience required — full training provided. Pay: $21–$26/hour. Responsibilities: Respond to customer emails and inquiries Update order and shipping records Help resolve delivery-related issues Follow service workflows and scripts Log support activity accurately Escalate complex requests when needed Requirements: No support experience required Strong written communication Basic computer and typing skills Detail-oriented and dependable Fluent in English Must reside in Puerto Rico Employee Advantages: $21–$26/hour, paid weekly Remote work within Puerto Rico Flexible part-time scheduling Training and tools provided Supportive and inclusive team Structured onboarding process Live in Puerto Rico and want to work from home? Apply now to join Futura Marketing as a Customer Support Assistant. A simple resume is required — we’ll take care of the rest!

Responsibilities

The Customer Support Assistant will respond to customer emails and inquiries, update order and shipping records, and help resolve delivery-related issues. They will also log support activity accurately and escalate complex requests when needed.