Desired Candidate Profile

• High school diploma or equivalent; Associate's or Bachelor's degree in a related field is a plus.
• Proven experience in a customer-facing role, preferably within the [Specify Industry, e.g., SaaS, E-commerce, Tech] sector.
• Minimum of 1-2 years of dedicated experience in customer support or a similar client-interactive position.
• Proficiency in using CRM software (e.g., Salesforce, Zendesk) and helpdesk ticketing systems.
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