Are you passionate about delivering exceptional customer service while driving sales growth? Lion Star Consulting is looking for a Customer Support Associate to join our dynamic team!
As a Customer Support Associate, you’ll be at the heart of our business, ensuring customer satisfaction and assisting with sales inquiries. Your role is vital to our mission of providing top-notch consulting services and maintaining a high standard of client care.

• Serve as the primary point of contact for customer inquiries, resolving issues quickly and efficiently.
• Support the Customer Support Associate team by assisting in lead qualification and follow-ups.
• Maintain a deep understanding of our services to provide tailored solutions.
• Collaborate with clients to ensure their needs are met, encouraging long-term relationships and repeat sales.
• Process customer orders and assist with sales-related administrative tasks.
• Provide feedback to management on customer trends, helping shape our sales strategies.
• Meet or exceed key performance indicators in customer service and sales areas within the Customer Support Associate department.