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Customer Support Associate (Remote) at Futura Marketing

Gainesville, Florida, United States -

Full Time

Start Date

Immediate

Expiry Date

03 May, 26

Salary

26.0

Posted On

02 Feb, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Good Written English Skills, Basic Computer Proficiency, Attention To Detail, Reliable, Self-Motivated

Industry

Advertising Services

Description

Futura Marketing is hiring a remote Customer Support Associate in Gainesville, Florida. This is a part-time position within our distribution team. Weekday daytime shifts only. No experience required — training provided. Pay: $21–$26/hour. Responsibilities: Respond to customer inquiries via email Update order and shipping information Resolve delivery issues and delays Follow service workflow guidelines Escalate complex cases when needed Maintain accurate support records Use internal tools for communication Requirements: No previous experience required Good written English skills Basic computer proficiency Attention to detail Reliable and self-motivated Must reside in Florida Available during daytime shifts Employee Advantages: $21–$26 per hour Remote work from anywhere in Florida Part-time, weekday-only schedule Paid training and onboarding Supportive digital work culture Simple hiring process Tools and guidance provided Based in Gainesville and ready to work remotely? Apply now to become a Customer Support Associate at Futura Marketing. A short resume is required — we’ll handle the rest!

Responsibilities

The Customer Support Associate will respond to customer inquiries via email, update order and shipping information, and resolve delivery issues and delays. They will also follow service workflow guidelines and escalate complex cases when needed.