Customer Support at Augment Life
12103 Berlin, , Germany -
Full Time


Start Date

Immediate

Expiry Date

09 Dec, 25

Salary

0.0

Posted On

10 Sep, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Good communication skills

Industry

Outsourcing/Offshoring

Description

At Augment Life, we’re on a mission to help people live healthier, longer lives through scientifically backed supplements and a commitment to sustainability. Our customers are at the heart of everything we do, and we’re looking for a passionate Customer Support Specialist to join our energetic team of health enthusiasts.

How To Apply:

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Responsibilities
  • Provide timely and empathetic support via email, phone, and Zendesk ticketing system.
  • Assist customers with order inquiries, product information, shipping updates, and returns.
  • Collaborate with our logistics and operations teams to resolve issues efficiently.
  • Maintain our high customer satisfaction ratings by delivering exceptional service.
  • Contribute to continuous improvement by sharing customer feedback and insights.
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