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Customer Support at Avedo Leipzig GmbH
Berlin, Berlin, Germany -
Full Time

Start Date

Immediate

Expiry Date

27 Nov, 26

Salary

0.0

Posted On

29 Aug, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Industry

Consumer Services

Description
  • You answer customer inquiries by phone and in writing in a competent, friendly and solution-oriented manner.
  • For questions regarding invoices, contracts, and our products and services, you are the first point of contact.
  • You provide service-oriented advice to our existing customers and support them with individual requests.
  • You create tailor-made offers and reliably maintain customer and contract data in the relevant systems.
  • You fully document customer requests and ensure that cases are resolved to the point of completion.
  • Your professional demeanor actively contributes to long-term customer loyalty and high customer satisfaction.
  • Together with your colleagues, you will continuously work to further develop and optimize service processes.
Responsibilities