You will be responsible for managing the active processes and transaction templates in our core banking system for our customers.
You enjoy handling customer orders in a service-oriented manner and communicating with customers via email.
You will implement changes in new releases of our banking software and contribute to the optimization and modeling of process templates.
As part of the digitalization process, you will actively contribute to the further development of our services for our customers.
Being willing to travel for approximately 30 days per year is not a problem for you.
Your personality with profile
You have a completed degree in economics and several years of relevant professional experience (2 to 6 years) or training as a bank clerk and many years of relevant professional experience (more than 6 years) or comparable qualification.
You have good banking expertise with a focus on asset management processes and understand the organizational structure and processes of a bank.
You have a strong interest in your personal, methodological and (IT) professional development and proactively share your knowledge.
You have fluent German skills (at least C1 level) and good English skills (B2 level).
Your strong customer and service orientation makes it easy for you to communicate with customers.
Assertiveness and your meticulous, structured work style complete your profile.
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