Customer Support Centre Representative at IKEA
Tempe NSW 2044, , Australia -
Full Time


Start Date

Immediate

Expiry Date

13 Nov, 25

Salary

27.35

Posted On

13 Aug, 25

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Savings, Availability, Service Providers, Training, Retail, Entertainment

Industry

Outsourcing/Offshoring

Description
  • Job ID: 300133
  • Date posted: 28/07/2025Our team within IKEA
    At IKEA, our vision is to create a better everyday life for the many people. We believe that everything we do comes with the responsibility to create a positive impact on people, society and the planet. We are passionate about home furnishing, creating a positive life at home and sharing our tasty responsibly sourced food with the many people across the world.
    We are guided by our cultures & values, creating a great place to work.
    We stand for equality, diversity and inclusion.
    We care about people & planet and promote health & wellbeing.
    We nurture your development and provide career opportunities to unlock your potential.

WHAT YOU NEED TO KNOW

Working at IKEA has its benefits and rewards:
-
- $27.35 base hourly pay rate
- Above award rates and penalty rates (including Sunday and Public Holidays)
- Paid Annual Leave, Paid Parental Leave, Family & Community Leave and much more
- 24/7 access to our Employee Assistance Program for health and wellbeing support
- 15% Co-worker discount
- Low-cost nutritious meals including complimentary drinks in our Co-worker restaurant
- Co-worker uniform provided
- Free Co-worker parking
- Bonus programme (where eligible)
- Benefits Membership (savings and discounts on everyday expenses, entertainment, retail and well-being offers across hundreds of retailers and service providers)
- Co-worker Loyalty programme (extra contribution to your superannuation fund where eligible)
Additional Information:
-
- Position type: Temporary (6 months) Part-time, 50-60hrs/fortnight
- Internal job title: Resolutions Generalist
- Work location: Customer Service Centre (RCMP), Tempe NSW.
- Working hours: availability required between 7:00am to 10:00pm (AEST) weekdays and alternating weekends.
Recruitment Process Overview
Video interview: If shortlisted, you may be invited to complete a short video interview.
Group interview: Next step is an in-person group interview on Wednesday, 20 August.
Start date: If successful, your journey with IKEA begins on Monday, 1 September 2025.
Training: Full-time availability is needed for the first 4 weeks (Mon–Fri, 9am–5pm). After that, you’ll receive your regular roster.

Responsibilities

Please refer the Job description for details

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