Customer Support Co-Ordinator at Element Materials Technology
Edinburgh EH12, Scotland, United Kingdom -
Full Time


Start Date

Immediate

Expiry Date

01 Nov, 25

Salary

0.0

Posted On

02 Aug, 25

Experience

1 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

No

Skills

Marketing Materials, Interpersonal Skills, Communication Skills, Instructions

Industry

Marketing/Advertising/Sales

Description

Overview:
Element is hiring a Lead Development Associate to join our team for Maternity cover in Edinburgh to maximize sales opportunities by creating a world-class first impression for customers who contact Element through sales inquiry website forms and telephone numbers.
As the first point of contact for global customers, the Lead Development Associate plays a vital role in the Element sales process. The position consists of multiple responsibilities which help deliver a high customer experience. This includes professionally answering incoming calls and emails from internal and external customers, asking sales-minded questions to pre-qualify incoming requests, posing technical questions to further clarify customer requirements, and efficiently assigning incoming leads to the Element location most capable of providing services.
This position is hybrid: 3 days in our Edinburgh office. This is a Monday-Friday full time role. This is a Fixed term contract for 9 months
Responsibilities:

Responsibilities

Please refer the Job description for details

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