Customer Support Consultant ( Spanish and Italian )
In this position, you will provide order processing and customer support to our customers in Europe who are ordering IDEXX Water and Livestock products.
Our customer support professionals develop deep and meaningful relationships with our customers, offering solutions to meet their unique needs. Every interaction with a customer allows us to demonstrate the power of diagnostics that helps

In This Role

• A big variety of tasks is waiting for you!
• You will be supporting WLPD clients with their order placement, order administration and troubleshooting by providing them with all your knowledge to ensure the best service possible
• You will not only be serving external clients but also internal ones by taking care of their different needs and requests
• You will be providing our Sales Reps and Customers with the right guidelines to ensure a smooth order process and excellent customer service
• You will also have the chance to utilize your skills in different back office tasks

What you will need to Succeed

• You are passionate about helping and supporting customers and colleagues bringing already some experience of 2-3 years in that field
• The ability and drive to build and maintain strong relationships with internal and external customers
• You love to communicate and know how to do so by using effectively different styles of communication! You are also passionate about communication in different languages
• You speak fluently English and Spanish and Italian on a business level
• Excellent computer skills and experience with CRM systems like Salesforce and SAP are a big plus

What We Offer

When you join IDEXX, you will find yourself in a challenging but exciting environment where you are given the opportunity to be yourself, innovate, and grow. We have so much to offer!

• From day one, you will get full autonomy in your work and ample support when you need it.
• You will join a successful team who is proud of the work they do and motivated by their unified purpose of helping others.
• You will work with people who are inspiring, open, and the best in their operating space.
• We believe in you – with a team of over 10,000 all over the globe, there are lots of opportunities for learning, personal growth, and career expansion.
• You’ll be part of a double-digit growth company in a quickly growing market and we are leading the way forward with innovative products, services, and a strong focus on our customers.

Our Mission
We’re proud of the work we do, because our work matters. Every role at IDEXX contributes to enhancing the health and wellbeing of pets, people, and livestock. With over 8,000 global team members, customers in over 175 countries, and a fast-growing industry - we’re always looking for motivated and inspiring people to join us.
A significant portion of our growth is happening all across Europe and with growth comes opportunity! We offer competitive compensation, incentives, and benefits. Our company culture is built on our unified commitment to our mission and our offices are rich with a diversity of languages, cultures, and ways of working

LI-CR

• A big variety of tasks is waiting for you!
• You will be supporting WLPD clients with their order placement, order administration and troubleshooting by providing them with all your knowledge to ensure the best service possible
• You will not only be serving external clients but also internal ones by taking care of their different needs and requests
• You will be providing our Sales Reps and Customers with the right guidelines to ensure a smooth order process and excellent customer service
• You will also have the chance to utilize your skills in different back office task