Customer Support Coordinator at Rehlko

Adelaide, South Australia, Australia -

Full Time

Start Date

Immediate

Expiry Date

21 Jun, 26

Salary

0.0

Posted On

23 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

ERP Systems, Dynamics 365 Business Central, International Import, Export, Logistics Processes, Gas Engine Components, Diesel Engine Components, Communication Skills, SharePoint, Word, Excel, Task Management, Pressure Management

Industry

Energy Technology

Description

Why Work at Clarke Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource – energy – that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today’s world demands. Our product range includes engines, generators, power conversion, UPS systems, EV components and electrification solutions, microgrid controls and management, and clean energy solutions that serve a broad spectrum of OEM, residential, industrial, and commercial customers. At Rehlko, you have the freedom to identify, create, and deliver solutions – large and small – that help people and communities thrive in the moments that matter. At Rehlko, our team members are the essential energy that powers our organization’s success. We are committed to fostering a safe and sustainable work environment where safety is everyone’s responsibility. We empower every team member to actively participate in our Zero Is Possible safety culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! What We Offer At Rehlko, our Total Rewards programs are designed to accelerate growth, energize performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognize results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace Why You Will Love this Job Clarke Energy is one of the fastest growing power generating companies in the South Pacific and specialises in gas engine power stations and combined heat and power technology. This dynamic business with global reach and a local focus, provides customer focused solutions ranging from the supply of an engine, through to turn-key installation of multi-engine power plants and works with customers across diverse sectors including mining, water, agriculture, oil and gas, manufacturing and cogeneration for commercial buildings. We’re looking for a proactive and well-organised Customer Support Coordinator to join our Spare Parts team, playing a key role in managing customer enquiries, process sales orders, and coordinate the despatch of parts for our customer base across the South Pacific region. About the Role Reporting to the Supply Chain Manager, your responsibilities will include: Managing customer interactions from initial enquiry through to invoice despatch Preparing accurate and timely sales quotes, including pricing and stock availability Identifying and sourcing spare parts to meet customer requirements Generating reports on customer orders and stock availability. What You’ll Bring Experience with ERP systems, ideally Dynamics 365 Business Central Knowledge of international import, export, and logistics processes Familiarity with gas and diesel engine components (desirable) Strong communication skills and proficiency in SharePoint, Word and Excel Ability to manage multiple tasks and remain calm under pressure. Why Clarke Energy? Our work is guided by our purpose: creating an energy-resilient world for a better future. This purpose embodies the legacy we bring, with more than 100 years as the global leader in energy resilience, delivering solutions critical to sustain and improve life. Our teams have the opportunity to provide a critical resource - energy - that ensures safety, security, and independence for people around the world. Our team members are focused on pushing boundaries, continuing to innovate in an ever-changing landscape, and keeping up with the pace required to create solutions for today's world demands. What we Offer At Clarke Energy, our Total Rewards programs are designed to accelerate growth, energise performance, and support a culture of inclusion at every stage of life and work. We offer total rewards that are easily understood, recognising results, enable career mobility, and reflect our commitment to valuing diverse needs in a fast-moving world. We provide: Competitive compensation and benefits Work-life flexibility Recognition and rewards Development and career opportunities A safe and inclusive workplace. At Clarke Energy, our team members are the essential energy that powers our organisations success. We are committed to fostering a safe and sustainable work environment where safety is everyone's responsibility. We empower every team member to actively participate in our Incident and Injury Free (IIF) culture by encouraging open communication, proactively reporting hazards, following protocols, and suggesting improvements. Join us in creating an energy resilient world for a better future! Apply Now If you're ready to take the next step in your career and thrive in a fast-paced, professional environment, we’d love to hear from you. About Us Clarke proudly offers a rich history steeped in creativity and commitment to our associates and communities, along with competitive benefits and compensation. Our Purpose—Creating an energy resilient world for a better future—and Values: Curiosity, Trust, Pace, and Excellence, are important cultural components that shape the way we work and relate to one another. Learn more about Clarke at https://www.rehlko.com/who-we-are. In addition to the investment in your development, Clarke offers a benefits package including a competitive salary, health, vision, dental, 401(k) with Rehlko matching, and more!?" Clarke is an equal opportunity employer that prohibits discrimination and will make decisions regarding employment opportunities, including, but not limited to, hiring, job assignment, compensation, promotion, benefits, training, discipline, and termination, without regard to race, creed, color, ethnicity, religion, sex, pregnancy, childbirth, or related medical conditions, genetic information, age, national origin, citizenship, ancestry, caste, mental or physical disability, marital or familial status, sexual orientation, gender identity or expression, genetic information, political belief or affiliation, union membership status, military status, veteran status, or any other characteristic protected by national, state, local, or other applicable laws. Our Values Curiosity – Seek, learn, share Trust – Go farther together Pace – Focus to go faster Excellence – Find the win every day Don't see the dream job you are looking for? Click "Get Started" below to drop off your contact information and resume and we will reach out to you if we find the perfect fit.

Responsibilities

The role involves managing customer interactions from initial inquiry through to invoice dispatch, preparing accurate sales quotes including pricing and stock availability, and sourcing spare parts to meet customer needs. Responsibilities also include generating reports on customer orders and stock availability for the South Pacific region.