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Customer Support | Cruise Specialist at Destination Knot

Houston, Texas, United States -

Full Time

Start Date

Immediate

Expiry Date

05 Jun, 26

Salary

65000.0

Posted On

07 Mar, 26

Experience

2 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Skills

Customer Service, Upselling, Organization, Independent Work, Cruise Line Knowledge, Itinerary Planning, Flight Coordination, Hotel Booking, Excursion Booking, Promotion Tracking

Industry

Travel Arrangements

Description

Job Title: Cruise Travel Specialist Location: Remote Overview We are seeking a detail-oriented Cruise Travel Specialist to help clients book unforgettable experiences at sea. From luxury cruises to family-friendly adventures, you’ll guide travelers in finding the perfect itinerary. \n Key Responsibilities: Recommend cruise lines, ships, and itineraries based on client preferences. Coordinate pre- and post-cruise travel, including flights and hotel stays. Book specialty dining, excursions, and onboard experiences. Track promotions, upgrades, and loyalty program benefits. Maintain expert-level knowledge of major cruise lines and destinations. What You Bring: Prior experience booking or selling cruises (preferred). Strong knowledge of ocean and river cruise options. Ability to work independently and stay organized. Excellent customer service and upselling skills. Benefits: Remote role with flexible scheduling. Cruise-specific travel perks, FAM trips, Hotel & Resort discounts Access to exclusive industry tools and support from a dedicated team. \n $20,000 - $65,000 a year \n

Responsibilities

The specialist will be responsible for recommending cruise lines, ships, and itineraries tailored to client preferences, while also coordinating all necessary pre- and post-cruise travel arrangements. This includes booking specialty dining, excursions, and onboard experiences while tracking relevant promotions and loyalty benefits.