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Customer Support Engineer (Tier 1) at Tailscale

Toronto, Ontario, Canada -

Full Time

Start Date

Immediate

Expiry Date

01 Dec, 26

Salary

0.0

Posted On

07 Sep, 26

Experience

0 year(s) or above

Remote Job

Yes

Telecommute

Yes

Sponsor Visa

Yes

Skills

Industry

Hospitals & Health Systems

Description

ears in technical customer support at a SaaS or high-growth tech company, with B2B or enterprise experience
Familiarity with LLMs, AI agents, and/or telephony systems (e.g. Twilio, SIP, WebSockets) — either through support work or building things yourself
Solid understanding of APIs and how developers integrate them; comfortable reading and troubleshooting code, especially Python or JavaScript
A genuine interest in implementing and experimenting with AI solutions — not just supporting them from the outside
Experience working autonomously in a fast-moving, international, remote team

How To Apply:

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Responsibilities